Heart of Business Chicago 2016

Join us at the IBM Innovation Center in Chicago:

Location:  IBM Innovation Center, 71 S Wacker Drive, 6th Floor, Chicago, IL
Date and time:  May 25th, 2016.  2:30 – 6:30 p.m.

Rethinking Customer Relationships in the
Cognitive Era

On May 25th, at the IBM Innovation Center in Chicago, solution companies and business leaders will convene to share their stories and views on how companies and teams are rethinking customer relationships with new ways to deliver differentiated value via external collaboration, cognitive social networks, and integrated solution strategies. Meet your peers and share your experiences in a business setting designed for exchanging ideas.
People are at the heart of business. Successful companies, regardless of size, recognize the need to collaborate more effectively with their partners and customers by leveraging solutions that enable teams to innovate faster, maintain great customer relationships, collaborate more effectively, and deliver meaningful outcomes.
Please join us at The Heart of Business Chicago event along with Sima Dahl and leaders from Hootsuite, Kaltura, panagenda, Riva CRM Integration, Trilog, TrustSphere, Rocket and videoBIO at this information-packed interactive experience.

2:30 – 3:00 p.m.

Registration and refreshments

3:00 – 3:50 p.m.

Welcome and introductions

Featured speaker:


Sima Dahl

International speaker | Selling, branding, and networking coach

We are pleased that Sima Dahl, a Chicago resident and renowned international speaker, corporate trainer, and sought-after thought leader on personal branding and social selling will be a featured speaker and guest.
After her 20-year career of building brands and crafting messages for businesses, Sima now does precisely the same thing for business people. From Boston to Budapest she has trained teams at ADP, Motorola, Orbitz, United Airlines, and other major corporations.
Sima will share insights into how business people can amplify their personal brand and increase their influence with her Sway Factor™ system.

3:50 – 5:30 p.m.

Solution panels, forum, and information exchange on customers, collaboration, and cognitive

5:30 – 6:30 p.m.

Networking, socializing, and enjoyment

At this event you will learn how:

  • Relationship platforms, analytics, video and digital motivation systems are helping customers find the best talent, keeping them engaged, and empowering business with collaborative insights.
  • Social project management seamlessly interconnects resources to deliver better project outcomes.
  • Sales and marketing teams are leveraging relationship analytics, video content, social media, and integrated CRM and email systems to increase revenue.
  • CIOs and IT management are preparing their collaboration environments to meet the evolving demands of the new mobile customer.